At Karigars of Lucknow by Shanvika, we ensure that your handcrafted products are carefully packed and delivered in a timely manner. Please read our shipping policy below for complete information regarding order processing and delivery.

1. Order Processing Time

All orders are processed within 2 to 4 business days after order confirmation. Processing times may be longer during festivals, sales, or high-demand periods.

2. Shipping Timeline

Delivery timelines are estimates and may vary due to courier delays, weather conditions, or customs clearance (for international orders).

3. Shipping Charges

Shipping charges, if applicable, are calculated and displayed at checkout. Any free shipping offers will be clearly mentioned on the website.

4. Delivery Delays

5. Address Accuracy

Customers are responsible for providing accurate and complete shipping details. Orders delivered to an incorrect address due to customer error will not be eligible for refund or exchange.

6. Shipment Tracking

Once your order is shipped, tracking details will be shared via email or SMS (where applicable), allowing you to monitor your delivery status.

7. Damaged Packages

If you receive a damaged package, please contact us within 7 to 10 days of delivery along with clear photos or videos of the product and packaging. This will be handled as per our Return & Exchange Policy.

8. Contact Information